Tesla has concluded a remarkable year 2020, and even allows its CEO to become the richest man in the world. In the UK, the Tesla Model 3 was the best-selling car during the month of December. On this momentum, Tesla intends to further expand its activities, so that the company would be closer and closer to entering the Indian market. At European level, Tesla is currently building a Gigafactory in Berlin and plans to open three new centers in France.
Tesla is betting more on Europe and France.
Recently, the American manufacturer inaugurated its centers in Lille and Strasbourg, from now on, the company intends to settle in Chambéry, Mulhouse, and Montpellier during the first quarter of 2021. As of today, the site of Chambéry is accessible, and allows potential customers to contact the on-site teams, to perform tests, or to order a new vehicle. From the second quarter, the Chambéry center will offer after-sales service to its customers.
Regarding Mulhouse and Montpellier, we will have to wait until March to attend the opening of these centers. Gradually, the two sites will be enhanced by new offers. In 2020 alone, the number of openings of new Tesla centers in Europe increased by 30%. This increase makes it possible to offer 99% more intervention slots available and to reduce the waiting time to obtain an appointment by 54%.
The expansion of this network, combined with the deployment of the Tesla application, allows the brand’s customers to benefit from very high-end assistance. With just a few clicks, an owner can schedule an appointment from their desk or sofa, by selecting the desired intervention and a time slot. Before even going to a center, the technicians carry out an initial diagnosis in order to best advise the customer, and possibly offer him a waiting solution.